LightSpeed Music LLC One-Year Limited Warranty
ABOUT OUR WARRANTY
Hesitant about buying a “refurbished” instrument? Because of our thorough inspection and setup process, we're confident in the quality instrument you'll receive. In fact, we're backing them up with a 1-year limited warranty. Here are the full details:
Effective Nov. 1, 2016: Your Refurbished instrument purchased from LightSpeed Music LLC is warranted to be free from defects in materials and workmanship for a period of one (1) year following the original date of purchase, subject to the limitations contained in this warranty.
If at any time this Refurbished instrument malfunctions as a result of faulty materials or workmanship, LightSpeed Music LLC will repair the instrument as it deems appropriate at its sole discretion. LightSpeed Music LLC reserves the right to use commercially available materials regularly utilized at the time of repair in the event that original materials are not available. If repair of your instrument is deemed impractical by our staff, LightSpeed Music LLC will refund your original purchase price.
In the unlikely event that your instrument is destroyed, lost or damaged beyond repair, while in the possession of LightSpeed Music LLC for repair, LightSpeed Music LLC will refund your original purchase price.
This warranty is extended to the original retail purchaser only and may not be transferred or assigned to subsequent owners. Proof of purchase must accompany all requests for warranty coverage.
This Warranty Does Not Cover:
1) Any instrument that has been altered or modified in any way.
2) Any instrument that has been damaged due to misuse, negligence, accident, or improper operation.
3) The subjective issue of tonal characteristics.
4) Shipping damages of any kind.
5) Any instrument that has been subjected to extremes of humidity or temperature.
6) Normal wear and tear (i.e; worn frets, worn machine heads, worn plating, string replacement, scratched pickguards, or damages to or discoloration of the instrument finish for any reason).
How To Obtain Warranty Service:
Contact LightSpeed Music LLC and include a complete written description of the malfunction of the instrument. No instrument may be returned to LightSpeed Music LLC without prior Return Authorization. LightSpeed Music LLC will advise you of the approximate date of completion.The Owner must ship the instrument, freight and insurance pre-paid, to LightSpeed Music LLC. The repaired instrument will be returned to you, freight collect insured.
No representative or other person is authorized to assume for LightSpeed Music LLC any liability except as stated in this warranty. This warranty gives you specific rights which vary from state to state or from country to country.
LightSpeed Music LLC makes no other express warranty of any kind whatsoever. All implied warranties, including warranties of merchantability and fitness for a particular purpose, exceeding the specific provisions of this warranty are hereby disclaimed and excluded from this warranty. Some states and/or countries do not allow the above exclusion or limitation of implied warranties so the above may not apply to you.
LightSpeed Music LLC shall not be responsible for any special, indirect consequential incidental or other similar damages suffer by the purchaser or any third party, including without limitation, damages for loss of profits or business or damages resulting from use or performance of the instrument, whether in contract or in tort, even if LightSpeed Music LLC has been advised of the possibility of such damages, and LightSpeed Music LLC shall not be liable for any expenses, claims, or suits arising out of or relating to any of the foregoing.